Community Support

Shortcode hurdle - works in generator preview but not on WP site  

New Member

Hi all!

Thank you for this plugin, I am looking forward to working with it more.

As the title says, I am having difficulty incorporating shortcodes into my WP site.  When I generate the shortcode, the preview output is correct, but when I place the shortcode on the site, it loads only the blank background of the control with no data in it.

Thank you in advance, and please let me know what other information might be useful to diagnose the problem.


Posted : 21/03/2021 5:31 pm
Eminent Member

Hello Matt !

I had the same issue a couple of years ago when I first started using this highly functional plug-in.  Most of the time the issue is that something is blocking JQuery, which is used by most of the widgets.   The solution for me and many others is to try a different WordPress theme -- that is what I did.   If you want to keep your theme then you will need to add some code to cause it to properly enqueue JQuery.   

This is documented here in the support threads many times if you search on JQuery, here is a link to one thread where Pierre tirelessly worked with someone to resolve the issue:

Kind Regards,

Ken Clifton

Davis Vantage Pro-Plus 24Hr FARS

Posted : 21/03/2021 6:16 pm
New Member


This was exactly the fix!  I am off and running, thank you so much for your prompt reply.


Posted : 21/03/2021 8:25 pm

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