[This post is marked as unsolved] Internationalization support is not installed.
Hello, Weather Station folks! Look like a lovely plugin, and I'm eager to try it out. I'm getting the error, "Internationalization support is not installed" on the main dashboard, though, so I can't get started.
I understand that my server requirements need to be met, but I do not know whether this is something that I can do, or something that I must request my web host to do. It's Dreamhost, which is a very, very popular host over here in the States, so I'm sure if it can be done, they're already doing it.
Thanks for anything you can do to point me in the right direction.
Very best regards—
Editor, The Greylock Glass
Planet Earth's Mightiest Podcast News Network
I don't know how is the Dreamhost offer. But it is a "big" hoster so using internationalization is obviously possible...
First of all, this package is mainly named PHP intl. In you admin panel (for Dreamhost, not WordPress admin) you should have an menu/item/... to set your php version: there is a good chance that package activation is there.
I found an old article to do that with your php.ini file, but maybe is there now an option right from your admin panel...
I hope this helps!
Thank you for your kind response, Pierre. I was able to upgrade my PHP to 7.0.24, which was a good start, I thought, because I read somewhere that internationalization comes standard with 7.0. Still no luck, though. Dreamhost no longer supports php.ini, but has instead moved to a phprc file, which supposedly works exactly the same, and there was already one at the root level of my domain, so THAT seemed like the solution. I added the necessary link to the PHP file, and STILL no success. I have put a support ticket in with Dreamhost to find out what my next step should be. I'll let you know what the solution ends up being if I find one, since quite a few Dreamhost customers are running WordPress sites. Thanks! Jason
Standard case of reading my message only as far as necessary to find any reason to say it's not their problem: "Supporting 3rd party installation and configurations are outside the scope of our support. I'm sorry about that. I recommend to contact the plugin developer for further support. However, we can help confirm if the extension is enabled correctly. Please respond back with the domain name If you would like us to check the PHP configuration. " Sigh...I've written them back. We'll see if they actually try to provide support. Thanks!
So, Pierre (and others who find themselves seeking possible solutions to the problem of webhost support for internationalization) I DO have some news! The answer ended up being that for my host, DreamHost, they do support it, but you need to include a line in your phprc file (used to be the php.ini file, now retired): extension=intl.so This file is usually in a folder called php in your home/user/ folder. If that folder doesn't exist, you can create it via FTP (or ssh), and create the file as well—note that there should be NO extension, such as .txt. It's just called phprc. I included that line, uninstalled the WordPress Weather Station plugin, reinstalled it, and then refreshed the PHP file, and the error message went away. I am now happily experimenting with the absolute coolest web-based meteorological app available. I may just have to get my own physical weather station to complete the picture! Thanks, all.
That's a great new o/ I hope you will find now with my plugin what you was looking for... Happy Weather !
Haha! Some hosting providers are definitely unprofessional. I can reassure you, you are unfortunately not the only one in this case. The main thing is that it works now... Have a good time with Weather Station 🙂
Hello, Alberni Weather— I'm glad you were able to get your host to act. I've had to hold my breath and count to 10 and respond to their pre-packaged "solutions" in calm and measured tones and explain again, using fewer and fewer words and bullet points. Makes it even worse for some reason when the "technical support" representative sounds like he's 14-years-old.
Since version 3.5.4, Weather Station can run (in degraded mode) if internationalization support is not installed... 🙂