Community Support
Hi and thank you for a great plugin.
I had the Outdoor & Ephemeris widgets showing on my home page and now they have disappeared? All weather data is being reported on the pages although the "Weather Collector 3.8.1.1" stopped recording "data retrieved" 4 days ago.
Does anyone have any clues as to why?
Regards,
George
There is an outline on the page where the widget should be?
Fixed - deactivated and then reactivated plugin.
Well it didn't last long. They have disappeared again! If I deactivate and reactivate, I expect they will reappear again but then I have to go through and reset all my settings again ????.
Has anyone else experienced this?
I can see a lot of people tend to view posts but it's not often that a solution is offered or found unless by the OP. @pierre-lannoy I am happy to donate if that helps with support.
I have found the problem. There is a compatibility issue with the Genesis theme. I have a workaround but I'll probably look to change to a theme that doesn't require a workaround.